Privacy Policy

Effective Date: 01/05/2025
Website: www.isocial.gr
Company Name: iSocial Digital Marketing Agency
Contact Email: info@isocial.gr

1. Introduction

At iSocial, we value and respect your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website www.isocial.gr and interact with our services, in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

2. What Data We Collect

We only collect personal data when you voluntarily provide it, such as by filling out our contact or lead forms. This may include:

  • Full name

  • Email address

  • Phone number

  • Company or business name (optional)

  • Message content or any other information you choose to share

We do not collect sensitive personal data or use automatic profiling.

3. How We Use Your Data

We use your personal data exclusively for the following purposes:

  • To respond to your inquiries

  • To contact you regarding our services (e.g. digital marketing, content creation, social media strategy)

  • To follow up on your interest or request as expressed via our website

We will never sell or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

According to the GDPR, the lawful bases on which we process your data include:

  • Consent – when you fill in a contact form and provide your details voluntarily

  • Legitimate Interest – for internal analytics and communication related to your initial inquiry

You can withdraw your consent at any time by contacting us at [Insert contact email].

5. Data Storage and Retention

Your personal data is stored securely and retained only for as long as necessary:

  • To fulfill the purpose of communication

  • Or as required by applicable laws and regulations

Once your data is no longer needed, we securely delete or anonymize it.

6. Data Protection and Security

We implement appropriate technical and organizational measures to:

  • Protect your data from unauthorized access, disclosure, or misuse

  • Ensure secure transmission of data (via SSL/HTTPS)

  • Restrict access to collected data only to authorized personnel

7. Your Rights Under the GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request correction or update of your data

  • Request deletion of your data

  • Withdraw your consent at any time

  • Object to or restrict processing in certain cases

  • Lodge a complaint with the Hellenic Data Protection Authority (HDPA)

To exercise any of the above rights, please contact us at: [Insert your contact email]

8. Cookies and Tracking

Our website may use cookies that are strictly necessary for its proper functioning (e.g. security, session handling). We do not use cookies for advertising or retargeting without prior user consent.

If we implement additional cookies in the future, a cookie banner and consent mechanism will be added accordingly.

9. Third-Party Services

If we use external services (such as Google Ads, contact forms, analytics tools, CRM software), they may process data on our behalf under strict GDPR-compliant agreements.

10. Contact Us

For any questions regarding this Privacy Policy or the use of your data, you can contact us:

 

Email: info@isocial.gr
Phone: +30 6986065784